ICON Central Laboratories
WILL be open to receive, stabilize and process samples on
holidays. However, in order to ensure that samples are picked
up and delivered to our laboratories on a timely basis, it
is important to take the following factors into consideration:
- Check the holiday schedule for your site's courier service
used by your site to ensure that there will be no problem
with specimen pickup from your site or delivery to our laboratory,
due to the courier's holiday schedule.
A. The following
couriers DO NOT operate on official holidays;
therefore it will be important to contact your local courier
office or visit their website, if such information is
available on-line, to obtain their holiday schedules.
Federal
Express
DHL
TNT |
B. The following
specialty couriers DO operate on holidays.
However, your site may be required to obtain sponsor authorization
prior to using one of these couriers due to cost or other
factors.
World
Courier
Ocasa
PDP
Quick |
- If the courier holiday is observed on a Monday, please
be certain that specimens picked up from your site on Friday
are clearly marked for Saturday delivery. This includes
appropriately noting the airbill and placing "Saturday"
stickers on the shipping package.
- If the holiday falls the day after pickup from your site
or coincides with a weekend, it will be important to ensure
that no unusual delay in delivery will occur that might
compromise specimen integrity. For example, if the courier
picks up your specimen on Friday, but the courier observes
a holiday on Saturday, your specimen will not be delivered
to our facility until the following Monday. This delay could
compromise specimen quality and you may want to consider
postponing the specimen collection or preserving the specimen
for shipment after the holiday (if the specimen type permits).
If you have additional questions regarding shipping procedures
during holiday periods, please contact one of our Site Service
Specialists. |
